An Online Booking Software Partner that Feels like Family

At Indexic, we know what it takes to run a successful tour business because our founders, Mark and Barbara Fox, have done it.  Mark and Barb owned and operated a high-speed tour boat in Charleston, SC. They’ve lived the highs and lows of the tourism business and have taken their extensive knowledge and used it to build innovative features into the Indexic software.  We know what you want, and we have it; enabling us to solve your operating challenges.



Barbara and Mark Fox
Indexic Customer Service

The Service You Deserve from the Team you can Trust

Customer service is our top priority. To prove this, our entire customer success team has personal experience working with our software in the tour industry. First-hand familiarity with the software and with handling the challenges of a reservation desk are essential experiences we insist upon for our support team members. This ensures that when you need assistance, our service team can actually help you. You can depend on us because we treat our clients like family.  At Indexic, we’re a team to rely on because we care about you and your business.

Meet the Indexic Team

Barbara Fox

Barbara Fox

Co-Founder & CEO
Mark Fox

Mark Fox

Co-Founder & CTO
Mark Nungesser

Mark Nungesser

VP of Marketing
Kat Abbott

Kat Abbott

VP of Customer Success
Scott Fanjoy

Scott Fanjoy

Sr. Programmer
Dianne Pauldine

Diane Pauldine

Accountant
Michael Malley

Michael Malley

Director of Sales
Chad Reimer

Henry Ryan

Sales
Sarah Lynch

Sarah Lynch

Sr. Customer
Success Representative
Samantha Miller

Samantha Miller

Customer
Success Representative
Brooklyn Nicholson

Brooklyn Nicholson

Customer
Success Representative
Brooklyn Nicholson

Ellie Atkins

Marketing Coordinator
Jessica Muller

Jessica Muller

Sales Enablement
Coordinator

The Indexic Difference

we're already experts on your business

We’re Already Experts on Your Business

The indexic family

We’re a Family—and You’ll be Part of It

we're passionate about helping businesses grow

We’re Passionate About Helping Businesses Grow

we're always here to help you

We’re Always Here When You Need Us

The Indexic Values

Respect

Our clients and staff are part of the Indexic family, so we treat them as such. We respect you and your business and want to help you reach your goals—so if you run into any problems along the way, we care about them and are here to help.

Honesty

We don’t want to just sell a product, we want to be your long-term partner. We aim to create lasting, trusting relationships, which we believe are based on honesty. That’s why we’re always transparent about what we can and can’t do and don’t make you promises we can’t keep.

Integrity

Success is a team effort, and we always strive to do what is right and what will help your company, even if that path doesn’t provide a financial benefit to us. We succeed when you succeed, so we’re dedicated to getting you there.