At Indexic, we know what it takes to run a successful tour business because our founders, Mark and Barbara Fox, have done it. Mark and Barb owned and operated a high-speed tour boat in Charleston, SC. They’ve lived the highs and lows of the tourism business and have taken their extensive knowledge and used it to build innovative features into the Indexic software. We know what you want, and we have it; enabling us to solve your operating challenges.
Customer service is our top priority. To prove this, our entire customer success team has personal experience working with our software in the tour industry. First-hand familiarity with the software and with handling the challenges of a reservation desk are essential experiences we insist upon for our support team members. This ensures that when you need assistance, our service team can actually help you. You can depend on us because we treat our clients like family. At Indexic, we’re a team to rely on because we care about you and your business.
Our clients and staff are part of the Indexic family, so we treat them as such. We respect you and your business and want to help you reach your goals—so if you run into any problems along the way, we care about them and are here to help.
We don’t want to just sell a product, we want to be your long-term partner. We aim to create lasting, trusting relationships, which we believe are based on honesty. That’s why we’re always transparent about what we can and can’t do and don’t make you promises we can’t keep.
Success is a team effort, and we always strive to do what is right and what will help your company, even if that path doesn’t provide a financial benefit to us. We succeed when you succeed, so we’re dedicated to getting you there.