Pricing

aResevation

Online Booking

No out of pocket costs. No monthly fees or subscription fees for our basic service. We simply add a small convenience fee that your customers pay when they book online through your website.

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Online Waivers

Only $.15 per waiver signed.  No monthly service charges or monthly minimums. You only pay for the actual waivers signed during the month.  $30/year minimum spend, 7 years of storage is included in the pricing.

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What’s even better is we do ALL the setup for you! You get everything transitioned over, setup and have really awesome software that streamlines operations, makes you more money, and best of all, makes your customer’s lives easier as well!

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Features

What credit card system do you use and what is your credit card processing rate?
We use Stripe to process credit cards. The fee is 2.9% plus 30 cents per transaction.
Do you have a card reader or Point of Sale system?
Yes, we use WisePOS that integrates with our system. The card reader can take swipe, chip or tap.
Can I create coupons or discount codes?
Yes, you can create customized discount codes and track them with our reporting

Customer Service

Do you offer training and support?
Yes, your dedicated customer service rep  will guide you through the onboarding and training process your you and your employees.
If I get new staff will you train them?
Yes, as and when you get new hires we will be able to arrange for online trainings for them also.
How do I get customer support?
You are welcome to reach out to you designated Customer Support rep at any time, but anybody in this department can assist you. Our Customer Support team can help you with any questions you have about using the system, new events, changes to existing events, or training of staff.

Other departments you can reach out to for relevant information include:  

Sales – If you wish to learn more about our other products or selling on OTA platforms.
Finance – If you have any questions about reports or your deposits.

How do I get my employees access?
You invite them to have a user account, this is a quick process of deciding their access level and then emailing them the invite.
Do I have to contact you to make changes to my events?
No, you have full access to your account, you can make any edit at any time. However, we are more than happy to do the heavy lifting for you if you prefer to send edits to us.
I have existing reservations, what happens with those?
We can add those into our system for you, obviously we will not be able to access any secure credit card information but we will make sure that all existing reservations are input into our system with all the contact and reservation details.